Integration logs are an essential tool for monitoring and troubleshooting the native integrations to intelliHR. These logs provide valuable information about the status of your native integration and the data being passed across the systems, allowing administrators to identify and resolve any issues that may arise.
This article covers:
Native Integrations Provided
What is Logged
Integration logs capture various events related to native integrations in the system. The following information may be included in the logs:
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Success: The success status is logged when a successful log is registered in the system, either by creating a new log or updating an existing one. This indicates that the integration process was completed without any errors or issues.
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Info: The info status is logged only during a log update to notify the administrator that an integration process is about to happen. This status serves as a notification and does not indicate any errors or issues with the integration.
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Warning: The warning status is logged when there is an issue, such as duplicate mapping, that does not disrupt the integration's functionality. This status serves as a warning that there may be a potential issue with the integration or update process that requires attention.
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Error: The error status is logged when there is a problem with the integration while trying to perform a save or update in the system. This may indicate issues with data validation, connection errors, or other technical problems that need to be addressed.
How to Interpret Integration Logs
Interpreting integration logs requires a good understanding of the system's functionality and the context of the specific integration being used. Here are some tips on how to interpret the different statuses in integration logs while using Training Registration as an example:
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Success: When you see a success status in the integration logs, it indicates that the training registration or update process was completed successfully without any errors. This is a positive status and confirms that the training is registered or updated in the system as expected.
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Info: The info status in the integration logs is simply a notification that a training update process is about to happen. It does not indicate any errors or issues with the integration and can be considered as a normal part of the update process.
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Warning: If you encounter a warning status in the integration logs, it indicates that there may be a potential issue with the training registration or update process that requires attention. This could be due to a course not being passed or other issues that may affect the functionality of the integration. It is important to investigate and address the warning to ensure smooth integration.
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Error: When you see an error status in the integration logs, it indicates that there was a problem while saving or updating training in the system. This may require further investigation to identify and resolve the underlying issue, such as data validation errors or connection problems, to ensure successful integration.