Review attendance in the Humanforce mobile app (Work & Legacy)

Follow this guide to review employee attendance and action exceptions such as No start, No show, or Non-rostered shifts in the Humanforce Work or Humanforce (Legacy) mobile app.

Steps

1. Open the Humanforce mobile app.
   • In the Work app, go to Manager > Attendance.
   • In the Legacy app, go to Menu > Switch to Manager Mode > Attendance.
2. Select a date from the Calendar view to see attendance for that day.
3. Expand a department by tapping the > arrow. Shifts are grouped by department, showing the count of employees per department.
4. Apply Filters if needed to focus on specific details such as Location, Department, or Role.
5. Use the Search bar to find a specific employee. The list will filter to that employee’s shifts. To clear the filter, tap Clear.
6. Review employees listed under each category:
   • All: shows all categories (e.g. No start, Non-rostered, Finished, No show, Waiting for start, Working)
   • No start: employee is rostered but has not clocked in after the shift start
   • Non-rostered: employee has clocked in without being scheduled
7. In the Legacy app, tap an employee’s name to open their Attendance details, including Rostered time, Actual time, and Adjusted time.
8. Choose an action:
   • Make a call to the employee
   • Send a message directly from the app (Legacy app only)
   • Replace the employee to create a timesheet and reassign the shift, or offer the shift to others
     • For more details, see Replace an employee or create an extra shift in the Work app.

Attendance records update immediately in the app. Attendance exceptions (like No start or Non-rostered) remain visible throughout the day, allowing you to take corrective action as needed.

Additional information

• Availability of actions such as Replace may depend on your organisation’s permissions.
• The Work app and Legacy app may display filters and exceptions slightly differently, but the core functionality is the same.