Onboarding and logging in
- Logging in to Humanforce Web
- How do I reset my Humanforce Work app password?
- Fix 'Refused to Connect' Error When Logging In
- What should I try if I can't log in to the Humanforce Work App?
- Download the Humanforce Work Mobile App
- Log in to Humanforce Work app for the first time
Worker guide: your shifts, leave and pay
Rostering
Bid manager and shift bidding
Timesheets and payruns
Kiosks and secure clocking
Leave and availability management
- How do I update an employee's availability?
- How do I approve availability?
- How do I configure Availability Approvals?
- How do I view the staff availability map on Humanforce Web?
- How do I submit a leave request for an employee on Humanforce?
- How do I approve or decline Leave Requests?
Employee management
- Why can't I See Employee Change Approvals?
- How can I view employees reporting directly to me?
- How do I create a new employee in Humanforce Web?
- How can I temporarily update an employee's Access Level?
- Why are employees requesting changes to fields that they cannot access?
- How do I add/modify an employees Award Profile or Pay Rate in Humanforce Web?
Employee onboarding
- Employee Onboarding (2 min. video introduction)
- Set Up Onboarding - for one employee or in bulk (8 min. video guide)
- How do I enter a nominated super fund?
- Creating RTF documents for onboarding (3 min. video)
- What tags can I use in rtf documents for Onboarding?
- How do I troubleshoot rtf tags?
Integrations, imports and bulk data automations
Reports
Workforce analytics
- How do I use Demand plan feed and Labour group allocation for AN-ACC reporting ?
- How do I set up Labour Group Allocation in Humanforce web?
- Workforce Analytics Overview
- Workforce Analytics (5 min. video explainer)
- How do I share and distribute custom reports from Workforce Analytics?
- How can I convert a Date/Time field to just show time in Workforce Analytics?
Core HR/HRIS
- How do I create induction tasks?
- What are induction tasks?
- How do I review, confirm or decline employee inductions?
- How do I assign induction tasks to employees?
- How do I add an employee note?
- How do I record disciplinary actions?
Manager functions in mobile apps
Alerts
- Best Practice Alert Configurations
- How do I install and set up Humanforce push notifications & email alerts?
- Managing Humanforce alerts
- How do I create a Humanforce alert?
- How to use the Alerts HTML email editor? (Video)
- How do I create a table within an email alert's Template Editor?
Awards and compliance
Public holidays
Setup
- Communication Setup - SMTP Settings
- Humanforce IP Address Range
- How do I create and assign Location Groups?
- How do I edit the permissions of an Access Level?
- What is the Sales Budget and how do I configure it?
- How do I add or update a custom logo?