Overview
The Attendance Summary is a powerful tool in Humanforce WFM that provides managers with a quick and comprehensive view of staff attendance for any given day. This feature allows you to monitor employee turnout, check start and end times, and identify any attendance irregularities.
Key Features
1. Real-time Status Updates
The Attendance Summary displays current status information for each employee, including:
- Check-in times
- Late starts
- No-shows
- Breaks
2. Customisable View
- Filter by location, department, role, area, event, function or status
- Control screen settings - add stats and set auto-refresh intervals
- Sort by any column
- Rearrange columns by dragging and dropping
3. Date Navigation
Easily switch between dates using the date selector and navigation buttons.
How to Access the Attendance Summary
- Log in to your Humanforce WFM system
- Navigate to Management > Availability > Attendance Summary
Note: Access to certain locations or departments may depend on your user permissions.
Understanding Attendance Statuses
The Attendance Summary uses color-coded statuses to provide at-a-glance information:
| Status | Definition | Colour (Web) | Colour (Back Office) |
|---|---|---|---|
| Checked In | Employee has checked in for their shift | Green | Green |
| Finished | Employee has clocked out from their shift | Green | Green |
| Late Start | Employee is working but clocked in after the roster start time | Pink | Magenta |
| Manually Added | Timesheet has been manually added to the system (includes Leave timesheets) | White | Light Blue |
| No Start | Employee has not clocked in and current time is past shift start | Blue | Red |
| Non-Rostered | Employee is clocked in but not on a roster | Light Blue | Yellow |
| No-Show | Employee has not clocked in and current time is after roster end time | White | Red |
| On Break | Employee is currently on a clocked break | Green | Green |
| Waiting for Start | Employee is rostered for a future shift | White | Light Blue |
| Working | Employee is currently clocked in and working on a shift | Green | Green |
Tips for Using the Attendance Summary
- Regular Checks: Review the Attendance Summary at key times during the day to quickly identify and address any staffing issues.
- Customised Views: Use filters and column arrangements to create views that best suit your management style and department needs.
- Historical Data: Utilise the date navigation to review past attendance patterns and trends.
- Integration with Other Tools: Use insights from the Attendance Summary to inform your use of other Humanforce features like scheduling and payroll.
By effectively using the Attendance Summary, you can improve workforce management, ensure adequate staffing, and quickly address any attendance issues as they arise.
Troubleshooting
If you're unable to see certain employees or departments:
- Check your user permissions
- Ensure the correct filters are applied
- Verify that employees are correctly assigned to departments and locations
For further assistance, contact your Humanforce system administrator or for issues log a ticket with our support team.