When you launch Humanforce HR, user accounts are typically created in bulk, and employees receive a welcome email with login instructions at the same time.
Your communication should focus on setting clear expectations so employees know exactly what will happen and what they need to do.
What Happens at Launch
At go-live:
User accounts are created for all employees
Each employee receives a welcome email from the system
The email prompts them to log in and access Humanforce HR for the first time
Depending on your setup, employees will either:
Sign in via Single Sign-On (SSO), or
Set their password using the link in the welcome email
What to Communicate Before Launch
To ensure a smooth rollout, send a short pre-launch communication covering:
1. What’s happening
Let employees know a new HR system is being introduced and when they’ll receive access.
2. How to access the system
Share the platform URL in advance
Confirm whether they’ll use SSO or set a password
3. What action is required
Be explicit about what employees need to do when they receive their email. For example:
Log in to the platform
Review and update their details
Complete any assigned tasks (e.g. forms or onboarding steps)
Keep It Simple
At launch, clarity is more important than detail. Focus on:
When employees will get access
How they log in
What they need to do first
Additional features and benefits can be introduced after go-live.
Example Pre-Launch Communication
Subject: Your access to Humanforce HR is coming
We’re getting ready to launch Humanforce HR, our new system for managing people, performance, and employee information.
On [date], you’ll receive an email with your login details.
You’ll be able to access the platform here: [insert URL]
When you receive your email, please:
Log in using [SSO / the password setup link]
Review and update your details as needed
If you have any issues accessing your account, please contact [HR/contact].
More information will be shared after launch to help you get the most out of the system.