Introduction
Ask AI lets you explore your organisation's form data using plain-English questions. Instead of building custom dashboards or filtering through reports, you can type a question and receive insights about form completion rates, trends, and employee compliance.
This guide covers the types of questions Ask AI can answer about form data, along with practical tips to help you get the most useful results.
Before you start
- Ask AI is available to customers on the Analytics Pro product tier. If you're interested in upgrading, contact your account manager.
- You need access to Humanforce Analytics with HR data enabled for your account.
- Ask AI is available from the Home page and within dashboards. Look for the Ask AI input field to get started.
- Form data analysis requires that your organisation uses forms within Humanforce (e.g. check-ins, feedback forms, improvement action plans).
Tips for writing effective questions
How you phrase your question affects the quality of the response. Use these tips to get more targeted results.
Be specific about what you want to know
Include the metric, time period, or grouping you're interested in. The more detail you provide, the more relevant the answer.
| Instead of this | Try this |
|---|---|
| Tell me about forms | What is the form completion rate for the last 6 months? |
| How are forms going? | How many forms are overdue by business entity? |
| Show me form data | Which form designs have the lowest completion rate this year? |
Name the form design or type
If you're interested in a specific form, mention it by name. Ask AI recognises form design names such as "check in", "eNPS feedback", or "improvement action plan".
Example: "What is the completion rate for the check in form design over the past 12 months?"
Specify how you want data grouped
Ask AI can break down form data by a range of dimensions. When you want a breakdown, state the dimension clearly in your question.
Available groupings include:
- Business entity (e.g. Humanforce AU, NZ, UK)
- Position title
- Business unit
- Location
- Supervisor
Example: "Show me form completion rates by location for the last quarter."
Include a time period
Adding a time frame helps Ask AI return focused results. You can reference specific months, quarters, years, or relative periods.
Example: "How has the form ignore rate changed month-over-month in 2025?"
Ask follow-up questions
You can build on previous answers by asking follow-up questions in the same conversation. This is useful for drilling deeper into a result.
Example sequence:
- "What is the overall form completion rate?"
- "Break that down by business entity."
- "Which entity has the highest overdue rate?"
What you can ask about form data
Below are the categories of questions Ask AI can answer, along with example prompts you can use or adapt.
Form performance and completion metrics
Understand how forms are performing across your organisation.
- "What is the overall form completion rate and how has it trended over time?"
- "How many forms have been issued, completed, ignored, or are overdue?"
- "What is the form ignore rate and overdue rate by quarter?"
- "How long does it take employees to complete forms on average?"
Form type and design analysis
Compare performance across different form designs and categories.
- "Which form designs have the highest completion rates?"
- "Which form designs have the lowest completion rates?"
- "How do different form design categories (plan, feedback, feedback essentials) perform?"
- "What is the impact of form design versions on completion rates?"
Time-based trends
Identify patterns and changes in form activity over time.
- "How have form completion rates changed month-over-month?"
- "What are the seasonal patterns in form submissions and completions?"
- "When are forms most likely to be ignored or become overdue?"
- "Compare form completion rates between Q1 2025 and Q1 2026."
Employee and organisational breakdowns
See how form compliance varies across your workforce.
- "How do form completion rates vary by business entity?"
- "Which locations have the lowest form compliance?"
- "Break down form completion rates by supervisor."
- "How does form compliance compare across position titles?"
Deep-dive investigations
Explore the reasons behind form performance patterns.
- "Why are certain forms being ignored?"
- "What factors contribute to forms becoming overdue?"
- "How do form field types and questions correlate with completion rates?"
- "What are the numeric answer patterns across different form types?"
Comparative analysis
Benchmark and compare form data across different segments.
- "Compare form performance across different respondent types."
- "Benchmark completion rates between this quarter and the same quarter last year."
- "Analyse form compliance by employee tenure."
Tips and best practices
- Start broad, then narrow down. Begin with a general question to get an overview, then ask follow-ups to focus on specific areas.
- Use the exact names of form designs, business entities, and locations as they appear in your system. This helps Ask AI match your data accurately.
- Combine dimensions for richer insights. For example, ask for completion rates by both location and form design in a single question.
- Review trends over multiple periods. A single month's data may not reveal the full picture. Ask for trends over 6 or 12 months to identify patterns.
- Export or save useful results. When Ask AI surfaces an insight you want to share, you can use it as a starting point for building a dashboard or visualisation.