Action a shift offer in the Humanforce mobile app (Work & Legacy)

Follow this guide to review and respond to shift offers in the Humanforce Work or Humanforce (Legacy) mobile app.

Steps

1. When a shift is offered to you, you’ll receive a push notification. Tap the notification to open the shift.
   • You can also check offers directly in the app:
     • In the Work app, tap Schedule from the bottom menu.
     • In the Legacy app, tap Offers from the bottom menu (the tab shows a count of offers).
2. Tap the offered shift to open its details. Review information such as:
   • Start and end time
   • Net hours
   • Location, department, and role
   • Any comments from your manager
3. Choose to accept or decline:
   • In the Work app, tap Accept or Decline at the bottom of the shift details.
   • In the Legacy app, swipe left on the shift to accept or decline, or open the shift to view full details before choosing.
4. If the offer came from a successful bid, you’ll be confirmed immediately for the shift.
   • If it was a Fill Shift offer (sent to multiple employees), you’ll receive another notification if you are awarded the shift.
5. Once confirmed, the shift appears in your calendar/roster in the app.

You’ve now reviewed and actioned a shift offer in the Humanforce mobile app.

Note on shift consent
If your organisation uses shift consent, you’ll be shown a consent message before accepting a shift offer. You must review and accept the conditions before the offer can be actioned. For more, see Consent to a shift.

Additional information

• If the offer is sent by SMS, reply YES to accept or NO to decline.
• For related tasks, see:
  • View your shifts
  • Bid for unassigned shifts