Action a shift offer in the Humanforce mobile app (Work & Legacy)

Follow this guide to review and respond to shift offers in the Humanforce Work or Humanforce (Legacy) mobile app.

Steps

1. When a shift is offered to you, you’ll receive a push notification. Tap the notification to open the offer. In the Work app, the offer detail screen shows whether the offer is still available or no longer available (for example, if it has been accepted by someone else or withdrawn). A notification from a different employer asks you to switch to that employer first.
   • You can also check offers directly in the app:
     • In the Work app, tap Schedule from the bottom menu.
     • In the Legacy app, tap Offers from the bottom menu (the tab shows a count of offers).
2. Tap the offered shift to open its details. Review information such as:
   • Start and end time
   • Net hours
   • Location, department, and role
   • Any comments from your manager
3. Choose to accept or decline:
   • In the Work app, tap Accept or Decline at the bottom of the shift details.
   • In the Legacy app, swipe left on the shift to accept or decline, or open the shift to view full details before choosing.
4. If the offer came from a successful bid, you’ll be confirmed immediately for the shift.
   • If it was a Fill Shift offer (sent to multiple employees), you’ll receive another notification if you are awarded the shift.
5. Once confirmed, the shift appears in your calendar/roster in the app.

You’ve now reviewed and actioned a shift offer in the Humanforce mobile app.

Note on shift consent
If your organisation uses shift consent, you’ll be shown a consent message before accepting a shift offer. You must review and accept the conditions before the offer can be actioned. For more, see Consent to a shift

Additional information

• If the offer is sent by SMS, reply YES to accept or NO to decline.
• For related tasks, see:
  • View your shifts
  • Bid for unassigned shifts