Enable availability approvals in Humanforce WFM

Follow this guide to enable availability approvals in Humanforce WFM (Web). Availability approvals allow managers to review and approve availability changes submitted by employees, including single-day and recurring availability updates.

To enable availability approvals, you must configure system settings, navigation access, and access level permissions.

Part 1: Enable availability approvals system-wide

Availability approvals must be enabled at a system level before they are available to managers.

1. Go to Admin > Admin Config > System Settings.
2. Select the Leave / Availability tab.
3. Turn on Enforce availability authorisation.
4. Scroll to the bottom of the page and select Save Changes.

Availability submissions now require approval before they take effect.

Optional (recommended): Enable notifications

• In the same Leave / Availability tab, turn on Enable Leave Notifications.
• If notifications are already enabled for leave requests, this setting will also cover availability approvals.

Part 2: Enable the Availability Approvals page in navigation

Managers must be able to access the Availability Approvals page from the menu.

1. Go to Admin > Admin Config > Nav Manager.
2. Locate Availability Approvals.
3. Ensure the page is enabled for the required navigation views (for example, ESS or Kiosk where applicable).
4. Scroll to the bottom of the page and select Save.

The Availability Approvals page appears in the Management menu for enabled users.

Part 3: Grant access to approve availability

Access levels determine which users can view and action availability approvals.

1. Go to Admin > Security Config > Access Levels.
2. Click Edit on the relevant access level (for example, Manager).
3. Under permissions, enable:
   • Availability Authorisation
   • TimeTarget/Humanforce Online > View Availability Approvals
4. Click Apply Changes.

Users with this access level can view and action availability requests.

Optional (recommended): Review related availability permissions

Depending on your workflows, you may also want to review these permissions:

• View Employee Leave/Availability
• View Staff Availability
• Availability Map

These permissions control visibility of availability data but are not required to approve requests.
Managers can view availability context alongside approval requests.

Additional information

• Availability approvals apply to both single-day and recurring availability changes submitted by employees.
• If notifications are enabled, employees receive a system notification when their availability request is approved or declined.
• Availability approvals are separate from leave approvals but follow a similar review and approval workflow.
• Related articles: Approve availability in Humanforce WFM