How to setup the Humanforce sFTP folder?

• Overview
• How do I know if the sFTP is already setup?
• Steps (for existing customers)
• Steps (for new customers implementation Humanforce)
• Connection Details

Overview

This page details the steps required to create a dedicated Humanforce sFTP (Secure File Transfer Protocol) folder that can be used to schedule imports. You can learn more about scheduling imports on the How do I schedule a File Import? page.

How do I know if the sFTP is already setup?

Below are 2 screenshots of the file import setup screen, on the left "HumanforceSFTP import" is greyed out and read only whilst on the right side it has blue text and is clickable.

If the grey text is shown then this means the Humanforce sFTP folder has not been configured for your instance and so the steps in the next section will need to be followed to complete the setup.

If the blue text is shown then this means the Humanforce sFTP folder has already been configured and is ready for use, if you require any assistance regarding using the sfTP folder then please log a ticket on Humanforce Help so that a member of our Support Team can assist you with your query.

Steps (for existing customers)

1. Create your private key and public key set as per the sFTP Security Requirements page.
2. Submit a new support ticket (via https://help.humanforce.com/requests/new) including:
   • Request for sFTP folder to be setup.
   • Public Key (that you have generated as per step 1. NB: Do not send your private key.
   • IP Address(s) that will be accessing the sFTP folder.
   • Ask for the ticket to be assigned to the 'Technical IT' team for action.
3. Your sFTP account will then take some time to be provisioned. Once completed, your login credentials will be shared with you.
4. Depending on how you plan on using the sFTP folder, you may need to use a third party sFTP client software to connect to the sFTP folder. Examples include: FileZilla and WinSCP.

Steps (for new customers implementation Humanforce)

1. Create your private key and public key set as per the sFTP Security Requirements page.
2. Provide the below details to your implementation consultant:
   • Public Key (that you have generated as per step 1. NB: Do not send your private key.
   • IP Address(s) that will be accessing the sFTP folder.
3. Your sFTP account will then take some time to be provisioned. Once completed, your login credentials will be shared with you.
4. Depending on how you plan on using the sFTP folder, you may need to use a third party sFTP client software to connect to the sFTP folder. Examples include: FileZilla and WinSCP.

Connection Details

Input the below details in your preferred sFTP client (e.g. FileZilla and WinSCP)

• Host/Server:
  • AU/NZ: tf.humanforce.com
  • EU: tf.humanforce.co.uk
• Logon Type: Key file
• Username: This will be provided directly to you by Humanforce.
• Key File: Use the private encryption key you created as per the sFTP Security Requirements step 4
• Port: 22

You may need to ensure that outgoing traffic on port 22 is not being blocked by your IT department. The following IP addresses can be allowlisted for outgoing traffic on port 22: 54.253.241.149, 54.253.183.110 (tf.humanforce.com) or 52.19.224.150, 52.16.187.64 (tf.humanforce.co.uk)