Register on Web for Face Recognition V2

Follow this guide to register an employees facial liveness in Workforce Management Web to enable them to login at a Kiosk using Face Recognition V2. Face Recognition V2 is the new upgraded face recognition system all facial customers will be transitioning to during 2025

If you are familiar with the existing Workforce Management Facial Recognition feature, the new V2 version works in a very similar way.

Note that this feature is in testing. To opt in for early access for testing purposes, log a support ticket via Humanforce Help to have the feature enabled for your organisation.

Steps

1. Go to Management > Employee > Biometric Registration

2. Click the Register Face (V2) button

3. Wait for the Register face dialog to load

4. Click the Start Registration button

5. Look into the camera waiting for the 3 images to be captured and liveness detected.

6. Click the Finish button

If the face has been registered correctly the employees row in the Biometric Registration screen with now so a green tick inside the Register Face (V2) button.

Humanforce is highly configurable, so you may not have the permissions or access needed to perform this task. Reach out to your IT Helpdesk or System Administrator to check your permission settings and licensing arrangements.

Additional information

• Ensure your camera is clean and your environment has as much light as possible for the best possible performance.

• If you are having trouble capturing multiple images you can finish the registration early by clicking the Finish button after a single image is captured.

  • Note this will reduce the effectiveness of the clocking in at the Kiosk.

• Clicking on the Face Registration (V2) column header will sort the column in either ascending or descending order showing you employees who have or have not completed registration