Change your region in the Humanforce mobile app (Work & Legacy)

Follow this guide to update your region setting in the Humanforce Work or Humanforce (legacy) app so you can log in to the correct server for your location.

Steps

1. Open the Humanforce app (Work or legacy) and go to the login screen.
2. Open the region selection
   • In the Work app,
     • Tap Settings & Region
     • Tap Select a region.
   • In the legacy app,
     • Tap Current region
3. Choose the correct region from the list:
   • 🇦🇺 - AU / Other
   • 🇬🇧 🇪🇺 🇯🇵 - UK / EU / JP
   • 🇺🇸 - USA
4. Tap the region to apply.
5. Restart your app to apply changes.
6. Return to the login screen and enter your credentials.

The app will now connect to the correct server and allow you to sign in.

Additional information

• Selecting the correct region ensures that your app connects to the right environment. If the wrong region is selected, you may not be able to log in.
• The app automatically detects your region, but you can manually update it if needed.
• If you experience login issues after changing your region, double-check that you have selected the correct region and restart the app.
• Some company accounts may only be available in specific regions. If you cannot find your organisation after switching regions, confirm with your manager or system administrator which region to select.
• If your region is missing or incorrect, contact your Humanforce admin for further assistance.