How do I get access to Humanforce Help?

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6 comments

  • Diana Ellson

    Hi, I have been provided access to human force with organisation Brisbane Boys College and belive my access may have expired. I would like to take the time to orientate myself to the program and design a roster. Could someone guide me to where to begin. 

    Regards Diana Ellson  

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  • Product Team

    Welcome Diana!

    There's lots of content for you to explore once logged into Humanforce Help. We have two different types of rosters. You can learn how to create a department roster at https://help.humanforce.com/hc/en-au/articles/360028809991-How-do-I-create-a-Department-Roster-in-Humanforce- or watch a short video here. For our employee roster, check out the articles in this section.

    Hope these resources are helpful in getting you started!

    Humanforce Help Team

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  • CRYSTAL RACHO

    Dear Humanforce,

    I'm doing employee onboarding but unfortunately it doesn't match to meridian. May I request if you can assist me asap due to the 12188 already have activity from our payrun week ending 190421. Now I did the new employee but it copied a wrong code.

    Please assist us urgently. Thank you.

    Kind Regards,

    Crystal

     

     

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  • Humanforce Support Agent

    Hi Crystal,

    thank you for contacting Help.humanforce.com

    The problem you describe seems to a payroll issue rather than an access issue. I have created a ticket for our Support team to look at this issue. You will have received a notification email.

    With kind regards,

    Humanforce Help Team

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  • Mila MamaeSH

    Hi there, 

    I don't have a submit support ticket or Request to add new users as indicated above. There is also no other clear way of getting in contact. If someone can pls assist. 

    Thank you 

     

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  • Humanforce Support Agent

    Hi Milae,

    Thank you for contacting our Help platform. I reviewed your access permissions, can you please try again? You should now be able to raise support tickets now.

    With kind regards,

    Anna

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