Subject: Humanforce - Extra Shifts
Hi Team,
As part of our rollout of Humanforce, we want to let you know how allocating extra shifts will work going forward.
After the initial round of shifts is allocated, changes are always possible based on operational needs and employee availability. If additional shifts become available, there are two ways these can be assigned:
Extra Shifts: Shift Offers
A shift offer is generally used when there is short notice and we need to fill the shift quickly. Given this, the first person to respond will get the shift.
When a shift is offered to you, you’ll receive a notification and you can accept (or decline):
How to (web): Accept or decline offered shifts in Humanforce WFM
How to (App): Action a shift offer in the Humanforce mobile app
Once confirmed, the shift appears in your calendar as a normal shift. If it does not appear, someone else was a little faster to click the accept button!
📢 Extra Shifts: Shift Bidding
There may be times when extra shifts are available and have a little more lead time before they need to be filled. These shifts will appear in shift bidding and you’ll have the option to express interest.
How to (web): How to use Shift Bidding
How to (App): Bid for unassigned shifts in the Humanforce mobile app (Work & Legacy)
Please note that submitting a bid does not guarantee that the shift will be offered to you. After receiving a bid, your manager will review all bids and may assign/offer the shift to you or other employees.
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Shifts can either be directly assigned to you or offered:
If the shift is assigned to you, you will see this within your roster.
If you are offered the shift, it will appear as an "Offered" shift on the Shift Bidding page. At this point, you will need to confirm or decline the shift.
This approach ensures transparency and fairness, while also making it easier for you to manage your working hours in real time. We hope you enjoy these new features!
If you have any questions, feel free to reach out to your manager or [insert support contact].
Thanks for staying engaged as we continue rolling out Humanforce!
Best,