Follow this guide to create, update, and manage a single shift directly from the Roster Manager grid.
Whether you're planning ahead or making last-minute changes, you can quickly add, edit, assign, confirm, publish, or delete a shift using simple in-grid actions.
Part 1: Add a single shift
Locate the required employee or role row in the roster grid.
Click the + icon in the relevant cell for the shift day.
A shift detail window will appear.
-
Fill out the required fields, including:
Location, Department, Role, Area, Event, Function
Shift Type (only non-leave types are visible and vary by the assigned employee’s award)
Period, Shift Definition
Non-attended Status
Employee
Start Date
Start and End Time
Break Length and Start Time (options for unpaid and paid breaks)
Custom Roster Fields
Comments (visible to employees)
Click Save.
The new shift will now appear in the roster grid.
Part 2: Duplicate a shift
Left-click and hold on the shift you wish to duplicate.
Drag the shift to the cell where you want to place the copy.
Release the mouse button to drop the shift.
The selected shift is now duplicated in the new location.
Part 3: Edit a shift
Locate the shift in the roster grid.
Either double-click the shift tile, or click the three dots icon
and select
Edit shift.
-
Update any necessary fields:
Location, Department, Role, Area, Event, Function
Shift Type
Period, Shift Definition
Non-attended Status
Employee
Start Date, Start and End Time
Break settings
Custom Roster Fields
Comments
Manager Comment (only visible in Roster Manager)
Click Save.
The shift will be updated immediately in the shift tile.
Add a manager comment
In the Edit shift window, go to the Manager Comments tab.
Enter your comment (max. 200 characters).
Click Add Note.
Comments are time-stamped and display the manager's name when added.
Part 4: Assign or unassign a shift
Unassign a shift
Click the three dots
Select
Unassign.
Assign a shift
Option 1: Use Fill Shift window
Click the three dots
Select
Fill Shift.
In the Fill Shift window, go to the Assign tab.
Use filters or search to find the employee.
Select the radio button
next to their name.
Click Assign.
Option 2: Assign from Add/Edit Shift window
- In the Employee field, click the down arrow
for quick search.
- Select the employee.
- Click Save.
Or
- Click Advanced Search to launch the Fill Shift window.
Proceed as per steps above and click Assign.
Click Save.
The shift will now show as assigned to the selected employee.
Part 5: Confirm or unconfirm a shift
Click the three dots
Select
Confirm or
Unconfirm, depending on the shift’s current status.
A green tick icon will appear once the shift is confirmed.
Part 6: Publish or unpublish a shift
Click the three dots
Select
Publish or
Unpublish, depending on the shift’s current status.
Published shifts become visible to eligible employees according to their access level.
Part 7: Delete a shift
Click the three dots
Select
Delete.
Confirm deletion when prompted.
The shift will be permanently removed from the roster.
Next steps
Once you’ve created or updated a shift, you may want to:
Additional information
The availability of shift actions depends on your access level permissions.
Shift tiles include visual indicators and tooltips to help you quickly identify shift status (e.g. confirmed, published, warnings).
Employees seeing unpublished shifts is controlled by access level permissions. If employees can view shifts before they are published, review the relevant access level in Admin > Security > Access Levels and enable or disable View Unpublished Rosters as required. This setting is typically managed by a system administrator.