Maintain Pay Rates in Humanforce WFM

Follow this guide to create, edit, and bulk update pay rates in Humanforce WFM for use in cost calculation and payroll exports.

If your organisation has an integration between Humanforce and your payroll system, updates to pay rates should be completed in the payroll system. These changes will sync automatically with Humanforce on the next integration cycle, and the following tasks may not be required in Humanforce.

Part 1: Access the Pay Rates screen

1. Go to Admin > Award Config > Rates.
2. The Pay Rates screen will open, displaying all existing rate records.

You will perform all rate-related tasks from this screen.

Part 2: Create a new pay rate

1. On the Pay Rates screen, click + Add new record.
2. Enter a Name and an Export Code (if required).
3. Enter the hourly Rate value.
   • Provide a Charge Out Rate if using charge-out reporting from Workforce Analytics.
4. Click Save.

The new rate is now available for assignment to employee roles.

Part 3: Update the pay rate name or export code

1. On the Pay Rates screen, click Edit next to the relevant rate.
2. Update the Name or Export Code, as needed.
3. Click Save.

The changes will apply immediately and be reflected wherever the pay rate is referenced.

Part 4: Update the hourly rate value

1. On the Pay Rates screen, click Payrate Revisions beside the rate you want to update.
2. Click + Add Revision or Edit an existing revision.
3. Enter the updated hourly Rate value, Charge Out Rate (if required), and choose an Effective Date.
4. Click Save.
5. Click Close.

This revision will be applied to all employee roles using this rate from the effective date. Rosters and timesheets from that date onward will be costed based on the new rate.

Part 5: Make bulk adjustments to pay rates

Go to Admin > Award Config > Pay Rates.

1. Tick the checkboxes beside the rates you want to adjust.

2. Click Adjust Rate.

3. Choose one of the following adjustment methods:

   • Percentage increase

   • Fixed amount increase

   • Replacement rate

4. Enter the adjustment value.

5. Set the Effective Date for when the updated rates should apply.

6. Click OK.

Each selected rate will have a new revision created (or an existing one updated) based on your chosen method and date. This ensures all changes are auditable and correctly applied.

Next steps

You may also want to:

• Update an employees pay rate

Additional information

• Recent improvements in v6.0.56 to the bulk rate update feature provide greater reliability and compliance:

  • Future-dated changes update existing revisions if the date matches, or create a new one if not.

  • Past-dated changes create a new backdated revision, or update an existing one as needed.

  • Percentage and fixed increases are now calculated from the most recent applicable revision, even if another revision exists for the same date.

  • If no prior rate exists for a percentage-based increase, the system will now skip the update to prevent invalid revisions.

  • Charge Out Rates are inherited automatically from the previous revision to maintain billing accuracy unless changed intentionally.

• These changes ensure cleaner audit trails and more dependable payroll processing.

• ⚠️ Risk: Users without appropriate permissions may not be able to adjust pay rates. Contact your administrator if you can't access the Pay Rates screen.