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Humanforce HR (formerly intelliHR) is part of the Humanforce HCM suite, offering HR capabilities such as employee records management, compliance tracking, and workforce insights.
When integrated with Humanforce Workforce Management (WFM), this solution enables seamless, automated data flows across your organisation. Designed for HR leaders, operational teams, payroll specialists and your workforce, this integration reduces manual processes, improves accuracy, and supports compliance by connecting your core people management tools.
By linking employee records, qualifications, and key auxiliary data between systems, you’ll spend less time on manual data work and more time on high-impact work. Whether you're managing onboarding, rostering, or payroll, this integration ensures data consistency and reliability across your platforms.
Capabilities
Synchronise auxiliary and employee data
This integration allows key data to flow between Humanforce HR and WFM to support accurate, timely workforce management, reducing admin effort, improving data quality, and strengthening compliance.
As part of the setup, your core workforce configuration fields are transferred from WFM into HR - including pay companies, employment types, award profiles, access levels, clock-in settings, and default location, department, and role (LDR) values. These values are then used when creating employee records and primary jobs, streamlining the onboarding process and ensuring alignment between systems.
Humanforce HR is the source of truth for qualifications, which automatically sync to WFM and ensure only compliant employees are rostered. This supports a consistent view of certifications across your HCM tools.
Once configured, employee data synchronisation occurs in near real-time. When a primary job is created in HR, a new employee record is created in WFM with synced personal details, job information, and active qualifications. Any updates to People, Job, or Qualification records in HR flow directly into WFM, while bulk synchronisation options are available for ongoing validation or ad hoc corrections.
When an employee is terminated in HR, the termination automatically flows through to WFM, closing the employee record in that system as well.
See the Field mapping reference for full details.
📸 For a visual reference, see the diagram below showing where data is maintained and how it flows between systems.
Early Access Capabilities
Extend the integration with WFM-to-HR employee updates
For organisations looking to enable two-way synchronisation, Humanforce now supports updates from WFM to HR through the Employee Management and Change Approvals screens in WFM. This allows updates made during day-to-day operations to flow back into HR, helping to keep records aligned without duplicating work.
🔐 This feature is currently available via Early Access. Raise a support ticket to enable this for your organisation.
See the Field mapping reference for full details.
Extend the integration with the HCM Suite
For customers using Humanforce HR, WFM, and Payroll, the integration can be extended further using the Employee Data Forwarding feature. This enables HR changes to flow from WFM into Payroll, creating an automated data pathway across your entire HCM suite. It reduces the need for manual updates and keeps employee records consistent across all connected systems.
🔐 This feature is currently available via Early Access. Raise a support ticket to enable this for your organisation.
To learn more, see the Humanforce HCM Suite integration.
Planned improvements
There are further planned improvements to the integration, expected to be released in coming months:
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Support for jobs and remuneration custom fields for mapping award profile, min/max rostered hours, default pay rate and rate override (ETA June 2025).
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Enhance error handling and diagnostics in Integration Central to support easier troubleshooting.
Additional information
Eligible Customers
This integration is available to Humanforce WFM Cloud customers and supports a variety of scenarios:
- New customers implementing both Humanforce HR and WFM
- Existing HR customers adopting WFM
- Existing WFM customers adopting HR
- Customers transitioning from flat-file workflows to native API integration
Data ownership
- HR is the source of truth for employee data, including primary job and rate details.
- Secondary jobs and non-primary roles must be managed directly in WFM.
Related guides
- Set up the integration – See the Setup guide for step-by-step instructions on enabling and configuring the integration.
- Understand the data – Refer to the Field mapping reference for full details on what data is synced between systems.
- Troubleshoot issues – Visit the Known issues guide to review current limitations and workarounds.