Set up: Integrated Humanforce HCM Suite

Follow this guide to enable Employee Data Forwarding in your Humanforce HCM Suite. Once configured, employee changes will flow automatically from Humanforce HR → WFM → Payroll, improving data consistency and reducing manual effort.

Prerequisites

Before you begin, ensure the following are completed:

• Core setup of Humanforce HR and Humanforce WFM is complete.
• Necessary custom fields have been created in Humanforce HR. Learn about creating custom fields in HR.
• Auxiliary data (e.g., pay companies, employment types, award profiles, locations, departments, roles, access levels, clock-in settings) is configured in Humanforce WFM.
• HR needs to be configured to support Remuneration schedules.
• Shared data fields (e.g., pay rates, gender, title, visa types) have been reviewed and aligned between systems.
  • Note that the "No Pay Grade" should be added to WFM if used in HR.
• Employee records exist in Humanforce HR.
• Timezones must match between HR and WFM. Set the Humanforce HR Tenant Timezone in WFM (Admin > Admin Config > System Settings) to avoid date mismatches during sync. If there're multiple operational timezones then select the east-most timezone for the above setting (e.g. if a customer has offices in Perth and Sydney in Australia and Auckland in New Zealand, then you will pick the Auckland timezone). 

Part 1: Set up the HR → WFM integration

1. Go to Management > Advanced > Integration Central in WFM
2. Select the Humanforce HR integration
3. Follow the standard setup instructions in the HR → WFM setup guide
   • Part 1: Generate API credentials in Humanforce HR
   • Part 2: Connect Humanforce HR to WFM
   • Part 3: Auxiliary data mapping
   • Part 4: Configure employee details
     • Use the Suite field mapping guide (do not use the default HR → WFM mapping)
     • Toggle on: Push employee data to connected Payroll system.
       This toggle is now available by default and can be found under Configure > Employee Details in the HR integration.
   • Part 5: Configure sync settings
   • Part 6: Run integration and validate initial sync

Employee records created or updated in HR are visible in WFM with correct job and qualification data.

Part 2: Set up the WFM → Payroll integration

1. Go to Management > Advanced > Integration Central in WFM
2. Select the Humanforce Payroll integration
3. Follow the standard setup instructions in the WFM → Payroll setup guide
4. Use the Suite field mapping guide (do not use the default WFM → Payroll mapping)
5. Do not enable:
   • “Sync employee details”
   • “Push employee data to connected HR system”

Timesheet and operational data flows from WFM to Payroll without overwriting HR-sourced employee records.

Part 3: Enable Employee Data Forwarding

1. Go to Management > Advanced > Integration Central
2. Select the Humanforce HR integration
3. Go to Configure > Employee Details
4. Enable the toggle: Push employee data to connected Payroll system

Updates made in HR automatically flow to Payroll (via WFM) without requiring a manual trigger.

Part 4: Enable Bank, Tax and Superannuation to HF Payroll

We have reached the maximum number of early-access customers for this feature. In the mean time please let your Humanforce Contact know of your interest in taking up this feature.

1. Go to Management > Advanced > Integration Central in WFM
2. Select the Humanforce HR integration
3. Go to Configure > Employee Details
4. Enable the toggle: Send Bank, Tax and Superannuation to HF Payroll

When onboarding is completed in HR, employee financial setup details (bank, tax, super) sync directly into Payroll.

Additional information

• Data flows in one direction only: HR → WFM → Payroll
• This feature applies only to updates made after activation
• Only supported fields are forwarded – see Suite field mapping
• Employee file uploads to WFM are not supported when this feature is active
• Monitor sync activity via Integration Central logs

For further assistance, log a support ticket.