This article outlines the hardware and connectivity requirements to run a Humanforce kiosk, including both Humanforce-provided and customer-sourced options.
Humanforce-provided kiosk hardware options
Most customers procure their kiosk hardware through Humanforce. Available hardware bundles include:
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Element Tanso Tablet with Hitachi Vein Scanner and Mounting Brackets
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Element Tanso Tablet with Mounting Bracket
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Hitachi Vein Scanner (standalone)
Power and mounting
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Tablets must be connected to a secure power supply.
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Mounting brackets can be attached to a wall, and include cable locking to prevent tampering.
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The vein scanner is powered via USB and secured to the bracket alongside the tablet.
Network and remote support requirements
A reliable internet connection is essential. Supported connection types:
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Wi-Fi
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Ethernet (via USB to Ethernet hub)
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3G/4G mobile network via SIM slot (if required)
For Humanforce to provide remote support:
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Port 8041 may need to be opened to allow access via the remote support application.
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Ensure access to the kiosk URL is permitted:
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If hosted by Humanforce:
clientname.humanforce.com -
If self-hosted: custom domain as configured
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Customer-sourced kiosk hardware requirements
If sourcing your own hardware, ensure the tablet meets these minimum specifications:
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Operating system: Windows 11
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CPU: Dual-core 2GHz+
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For clients with more than 1000 vein templates using local databases, consult your Account Manager.
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RAM: 4GB
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Storage: Minimum 64GB
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Battery backup: Recommended
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Front-facing camera: 2MP or higher (for facial recognition)
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USB-A port (or compatible adapter) for vein scanner connection
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Network: Wi-Fi or Ethernet connectivity
Supported browsers and software
The kiosk must run one of the following supported browsers (latest versions only):
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Google Chrome (recommended)
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Mozilla Firefox
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Microsoft Edge
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Opera
.NET Framework 4.8 is required. Enable automatic updates to ensure compatibility.
Additional information
- Once your kiosk hardware is ready, you may wish to continue with the following setup tasks:
- For further support, contact Humanforce Support.