Enable PIN or biometric login in the Humanforce mobile app (Work & Legacy)

Follow this guide to set up a PIN or biometric login (Face ID or Touch ID) in the Humanforce Work or Humanforce (legacy) mobile app. This adds an extra layer of security when accessing your account.

Steps

1. Open the Humanforce app and go to Security Settings:
   • In the Work app, tap Profile > Security Settings > Enable PIN and Biometric log in
     • Managers: Go to More > Profile.
   • In the Legacy app, tap the Menu icon > Settings > Security Settings
2. Toggle PIN on.
   • Set a 4-digit PIN. This acts as a fallback if biometric login fails.
   • You can update your PIN later using Change PIN.
3. Toggle Face ID or Touch ID on if you want to use biometrics.
   • The app will follow your device’s Face/Touch ID settings.
4. Accept the on-screen security warning if prompted.
   • Only your own biometric data should be enrolled on the device.

The next time you open the app, you'll be prompted to log in using your selected method.

Additional information

• PIN and biometric login are optional user settings. Employers can’t enforce them.
• If biometric login fails, the app will fall back to your password (Work app) or PIN (legacy app).
• You still need to remember your app password in case you’re signed out.
• To update or disable biometric login, return to the Security Settings menu.
• If you’ve forgotten your password, follow Reset your Humanforce mobile app password.