Operations Team Training - Agenda

Purpose

These sessions are designed for managers who are responsible for day-to-day approvals
of employee leave requests, timesheet authorisations and sourcing replacements when
required to fill gaps created by unplanned leave.

It is also an opportunity to learn how Humanforce will be used by managers and
employees, identify any specific changes to existing processes and plan how these
will be managed during the implementation.

Objective

• Enter and update employee details
• Manage and respond to leave requests
• Create and edit rosters
• Register new employees to use Humanforce
• Monitor employee start and finish times and address exceptions when required
• Authorise timesheets
• Run reports from Humanforce
• Download and use the mobile app

As a standard practice we schedule 2 hours per session. Operation Training requires 3 sessions, preferably we book these a couple of days apart.

Shorter sessions have proven to be highly effective:

• Attendees can fully focus for a limited time
• No need to block your full day for training
• You have time in between sessions to review, practice, make changes, test .

Key Participants

• System Administrators and Payroll Officers responsible for training new managers
• Team Leaders and Operational Managers

Prerequisites

• System Administrators/Payroll managers have attended Administration Training and are able to support managers who attend this session
• Humanforce database has been configured with employees who report to participants
• All participants have been able to successfully logon to Humanforce

These sessions are ideally delivered as a hands-on session to practice the activities you will be undertaking in Humanforce. For you to get the most out of these remote training sessions Humanforce makes the following recommendations.

1. Ensure you know your Humanforce log-in details, and have tested them prior to the session
2. Ensure you have a stable internet connection
3. Take yourself away from your desk/phone to limit distractions
4. Gather in a room together with a tv/projector to share the trainers screen, and have your own laptops to follow along with. Otherwise, have at least two screens available

The agenda below is our standard and covers all necessary topics for your Managers to get started with Humanforce. Please contact your consultant if you'd like to discuss other options.

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