This guide helps you match your existing Back Office operations to their Humanforce Cloud WFM equivalents. We've structured this mapping based on the main Workforce Management (WFM) sections for easier navigation.
Follow the mapping links below to access feature-specific articles and resources.
Worker Guides
Help employees use the web and mobile app features for contacting managers, accessing notifications, and managing basic tasks.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
Employee Contacts | Employee Contacts | View Guide |
Send/Read Messages | Chats and Notifications | View Guide |
Rostering
Create, edit, and manage employee schedules and rosters across departments, events, and templates.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
Department Roster (Daily GANTT) | Employer Roster (Daily GANTT) | View Guide |
Department Rostering | Roster Manager (Role View) | View Guide |
Employee Rostering | Roster Manager (People View) | View Guide |
Event Planner | Roster Manager (Event Rostering) | View Guide |
Roster Custom Data Fields | Custom Roster Fields | View Guide |
Roster Offer | Shift Confirmation | View Guide |
Roster Template Maintenance | Template Manager | View Guide |
Sales and Budget View | Sales and Budget Dashboard | View Guide |
Shift Management
Offer, bid, and confirm available shifts directly with employees, helping optimise workforce flexibility.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
Shift Offer | Shift Offer & Shift Bidding |
Kiosks and Clocking
Use kiosks and clocking options, including finger vein scanners, rostered clock-ins, and shift transfers.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
Finger Vein Scanning | Finger Vein Scanning | View Guide |
Rostered/Non-Rostered Clock-In | Clock-In Settings | View Guide |
Shift Transfers | Shift Transfers | View Guide |
Shift Allocation | Timesheet Split (Shift Allocation) | View Guide |
Timesheets
Review, edit, and approve employee timesheets for attendance and hours worked.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
Attendance | Attendance Summary | View Guide |
Timesheets | Timesheet Admin | View Guide |
Authorisation - Standard & Detailed | Timesheet Admin | View Guide |
Timesheet Splitting | Timesheet Splitting | View Guide |
Leave and Availability
Manage employee leave requests, availability calendars, and blockout periods to ensure roster coverage.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
Availability Approval | Availability Approval | View Guide |
Availability Calendar | Staff Availability | View Guide |
Daily/Recurring Availability | Daily/Recurring Availability | View Guide |
Leave Approval | Leave Approval | View Guide |
Leave Blockout/Greyout | Leave Blockout Periods | View Guide |
Leave Accruals and Projections | Leave Accruals and Projections | View Guide |
Leave Hierarchy/Shared Balances | Leave Hierarchy & Shared Balances | View Guide |
Employee Management
Maintain and update employee profiles, qualifications, roles, and department structures.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
Employee Maintenance | Employee Management | View Guide |
Employee Edit | Employee Profile Editing | View Guide |
Employee Qualification | Employee Qualifications | View Guide |
Employee Loc/Dept/Role | Location, Department, Role Management | View Guide |
Payruns
Manage payroll processes including adjustment payruns, payrun reporting, and payroll preview checks.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
Advance/Adjustment Payrun | Advance/Adjustment Payrun | View Guide |
Payrun Processing | Payroll Processing | View Guide |
Payrun Reports | Payrun Reports | View Guide |
Payroll Preview Report | Pay Comparison (Payroll Preview) | View Guide |
Reporting
Access powerful reporting tools for rostering data and workforce analytics to drive better insights.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
KPI View | Workforce Analytics - KPI Dashboard | View Guide |
Data Explorer | Workforce Analytics Explorer | View Guide |
Setup
Configure key settings like access levels, award profiles, shift types, locations, and system rules.
Back Office Feature | Cloud WFM Feature | Help Article |
---|---|---|
Access Levels | Access Levels | View Guide |
Areas | Areas | View Guide |
Award Profiles | Award Profiles (Basic Setup) | View Guide |
Departments | Departments | View Guide |
Department Qualifications | Department Qualifications | View Guide |
Events Setup/Functions/Type | Event Manager | View Guide |
Locations/Location Types/Groups | Locations | View Guide |
Management Groups | Management Groups | View Guide |
Password Settings | Password Settings | View Guide |
Paytypes | Paytypes | View Guide |
Payroll Companies | Payroll Companies Basic Setup | View Guide |
Public Holidays | Public Holidays | View Guide |
Public Holiday Types | Public Holiday Types | View Guide |
Qualification Types | Qualification Types | View Guide |
Rates Table | Rates | View Guide |
Region | Region | View Guide |
Roles | Roles | View Guide |
Roster Send Templates | Roster Send Templates | View Guide |
Shift Definition | Shift Definition | View Guide |
Shift Types/Shift Type Settings | Shift Types and Groups | View Guide |
SMS Gateway Servers | SMS Gateway Servers | View Guide |
Timesheet Comments | Timesheet Comments | View Guide |
Visa Types | Visa Types | View Guide |